Testimonials
What Do Our Clients Say?
I, Alexander Schmandin Owner of Cring Design, have used Universal Stone since about 25+ years. Sam Bachour the proprietor, is an Artisan in his field and stands above the rest. Universal Stone as a team are excellent at performing their products with pride, love and dedication. I can highly recommend them.
Kind regards
Alexander
Alexander Schmandin
We’ve had the pleasure of working with Universal stone so far on 2 projects and we would not use anyone else going forward. They came through on cutting and installing material that a lot of other companies were not willing to take on. Our counters look magnificent, Julia, Dana, Sam and the team bent over backwards to make sure everything was exactly as we wanted (we are designers and are super fussy, so it can’t have been easy). We have great confidence in recommending them to anyone, they are positive and delightful to deal with!
Jodi Anderson
Very happy with our experience with Universal Stone. The team were very helpful, their pricing was competitive and we had an easy hassle free installation. Definitely recommend.
Carla Feruglio
Hi, i am owner of Bonar Interiors have been using Universal Stone for commercial and residential kitchen bench tops, vanity tops and shop counters and table tops for the past 15 to 20 years. his service and quality has been excellent. Prices are very competitive.
Bob Richardson.
bob richardson
After undertaking a difficult & stressful renovation it all came together thanks to Universal Stone. Dana was wonderful to deal with & Sam’s expertise was invaluable. The team could not have been more helpful & the job was completed with perfection. They were able to offer specific & relevant advice which helped in achieving a fabulous end result. I would recommend Universal Stone without hesitation.
Leanne McFarlane
I came in for a quote and was lucky to meet with Julia. She was very knowledgeable, extremely helpful and so lovely - a real asset to your team.
Sara
This company are experts with anything “stone”. Sam, the Proprietor, is an absolute genius…..I had a marble coffee table that got broken in transit, leaving it totally ruined. I took it to Sam and asked if he could do anything to restore it. He didn’t hesitate to take this matter into his hands. I didn’t expect anything as had written it off. He called me a few days later to say the table was ready to pick up. When I saw my table I couldn’t believe my eyes…..he had fixed it to perfection, I actually shed a tear with delight! My gratitude to this artisan is immeasurable. Thank you Sam, I’m eternally grateful.
Kerrie Allen
Dana and Sam were incredibly generous when I came to them with a small and fiddly job left after our kitchen was left unfinished by the cabinet maker. They communicated promptly and did everything they could to solve my problem. A wonderful, customer-focussed family business!
Peter and Carla De Audney
I have been using Universal Stone for quite a few years now,
They are very helpfull with selecting Stone Benchtops with my customers, Excellent quality and prices, highly recommended.
Peter Levett
Bought the granite slab and marble off cut for kitchen and vanity. With good pricing and professional service advice they offered , we are happy to recommend for tailor made stone choices and advice.
Wong Tracy
Nice Team, got some off cut Granite recently, really happy with service provided by Sam and his team, and also special thanks to Dana such great communication.
pradip patole
Great first contact, through to measure on site to a great friendly and professional installation team. Well done.
Jeffrey Gornall
Fabulous personalised service and great quality product from Sam, Dana and the team. Cannot recommend them more highly.
Louise Wright
Great quality and best value for money we could find.
Eric Bachour
Peter and the guys were very helpful!
Ben Pailas
My wife and I were recently doing some renovations and we came across Universal Stone. From our initial consultation with Julia everything was smooth and seamless! Julia was knowledgeable and fast to respond to all enquiries. Thank you to everyone at Universal Stone - our project turned out amazing
Ben Ridgway
We couldn't be happier with the experience we had with Universal Stone! We were after a few off cuts for our new pantry and laundry and the team were more than accommodating to take me through a variety of different options. From the initial consultation with Trent and Julia, to the final installation, their professionalism, attention to detail, and craftsmanship were second to none.
After choosing our stone we were ready for install the following week! Installation was smooth, on schedule, and executed with precision. We absolutely love the finished product and would highly recommend Universal Stone to anyone looking for top-tier stone supply and installation services.
Alicia Khouri
Julia from Universal Stone has been absolutely incredible. With the number of calls and conversations we’ve had, she practically became part of the family! Her patience was unmatched as she worked with us through countless quote requests and changes of mind—especially as we kept switching up the colour and look we wanted. Nothing was ever too much trouble, and her professionalism and warmth made the whole process a joy. Highly recommend!
Elena Ridgway
My experience with Universal Stone was excellent from the beginning. Julia is the first person you talk to. So knowledgeable and helpful. Trent came out to do the measuring and finalise everything. Great suggestions and support.
On the day of instillation I had 2 installers who were so professional and went beyond what they needed to, to install my stone bench top and leave everything clean and tidy .
They all took great pride in their work.
Thank you all and I would not hesitate to recommend Universal Stone to anyone.
Debbie
Deborah Parrington
Always fabulous to deal with Sam and Dana - what a team! I've worked with them on at least 5 projects over the past five years - looking forward to doing another five! Thanks team! Kelly - Yellow8Design
Kelly - Yellow8Design
